FAQs & Troubleshooting
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291 Results
- 51Scan multiple pages into one file instead of each scan being saved as a separate file.
- 52Cover is Open
- 53I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 54Where is the USB port on the machine?
- 55My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 56Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 57How to identify your Operating System (OS).
- 58The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 59Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 60Out of Fax Memory
- 61What is the recommended paper?
- 62Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 63Uninstall the Brother Software and Drivers (Windows)
- 64Add your Brother machine with AirPrint (macOS)
- 65I cannot install Brother drivers on Debian 10 or later (Linux)
- 66What driver package format is supported by my Linux distribution?
- 67Protect your Brother machine against unauthorised access over the network
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 70Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 71Locate files scanned with ControlCenter2 (For Macintosh)
- 72The edge of glossy paper is smudged.
- 73Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 74Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 75Load envelopes
- 76Configure and use PC-FAX (CUPS) (Linux)
- 77I get a TS error when trying to print on a wireless network.
- 78Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 79Cannot print after a Windows 10 update (June 2020)
- 80Install the built-in drivers (For Windows 8 and Windows 10)
- 81Wrong Ink Color
- 82I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 83Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 84Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 85Ink Absorber Full
- 86Low Temperature
- 87I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 88Forward a fax to another fax machine when my machine has a mechanical problem.
- 89Out of Memory
- 90After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 91Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 92Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 93What is the "Station ID" and how do I set it?
- 94Adjust the Sleep Mode setting.
- 95I cannot save a file downloaded from the Brother support website (For Windows)
- 96Printing result in Windows Photo Viewer is light.
- 97Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 98Open the Control Panel (For Windows)
- 99Cannot Detect Ink Volume
- 100The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.