FAQs & Troubleshooting
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Latest |
290 Results
- 110/05/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 327/04/2022Uninstall the drivers. (Mac OS X 10.6 or greater)
- 427/04/2022Is there a way to view how much ink is remaining?
- 520/04/2022Uninstall the Brother Software and Drivers (Windows)
- 620/04/2022Send a PC-FAX
- 718/04/2022I cannot print using my Brother machine on a wireless network (Mac)
- 814/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 914/04/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 1013/04/2022The printer status is Offline or Paused.
- 1113/04/2022I cannot print from my computer via USB.
- 1211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 1307/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 1405/04/2022I cannot print using my Brother machine on a wireless network (Windows)
- 1501/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 1601/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 1724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 1824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1917/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2002/02/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2107/12/2021I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2210/11/2021Open the Control Panel (For Windows)
- 2314/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2512/10/2021I get the "Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory" error on Gentoo (Linux)
- 2620/07/2021I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2722/06/2021Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2818/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 2922/03/2021Low Temperature
- 3019/03/2021Add your Brother machine with AirPrint (macOS)
- 3119/03/2021I get a TS error when trying to print on a wireless network.
- 3219/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3302/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3422/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 3517/02/2021Set up your Brother machine on a wireless network.
- 3616/02/2021"Offline" appears on the Status Monitor.
- 3711/02/2021I am having an issue receiving faxes.
- 3829/12/2020Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3929/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 4024/12/2020Printing/ Scanning with a mobile device
- 4118/12/2020I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4218/12/2020How to identify your Operating System (OS).
- 4320/10/2020Replace Ink
- 4427/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 4516/07/2020Cannot print after a Windows 10 update (June 2020)
- 4609/07/2020Configure and use PC-FAX (CUPS) (Linux)
- 4709/07/2020Send a fax using PC-FAX with LPD/LPRng (Linux)
- 4808/07/2020Configure the Scan to Email Feature (Linux)
- 4908/07/2020Configure and use the Scan Key Tool (Linux)
- 5006/07/2020Scan using XSane or GIMP (Linux)