FAQs & Troubleshooting
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298 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from or scan to Android™ Smartphone?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Curled or wavy
- 11Wrinkle
- 12Replace Drum
- 13What driver package format is supported by my Linux distribution?
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16I keep getting the error message "Authenticate Err (Authentication error)".
- 17Adjust color settings by using the custom setting in the printer driver
- 18Ghost
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Load paper in the paper tray
- 21Replace PF Kit xx
- 22Use voice mail on the same line as my Brother machine.
- 23The color of your printouts is not what you expected
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26The printer status is Offline or Paused.
- 27Color misregistration
- 28Replace Toner
- 29White spots or hollow print
- 30Colored streaks or bands down the page
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Configure and use the Scan to E-mail Server feature.
- 33Delete print jobs from the print queue.
- 34What is Brother iPrint&Scan?
- 35Toner scatter or toner stain
- 36Replace Fuser
- 37Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 38Colors are light or faint on the whole page.
- 39Turn the Toner Save Mode on or off.
- 40How to identify your Operating System (OS).
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42How do I know which receive mode to select?
- 43A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 44Printing/ Scanning with a mobile device
- 45Cartridge Error
- 46Belt End Soon
- 47I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 48When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 49Uneven density appears periodically across the page
- 50Jam Tray 1 or Jam Tray