FAQs & Troubleshooting
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291 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4Pre-Required Procedures (Linux)
- 5Scan and save a document in PDF format (Scan to File)
- 6What is Distinctive Ring and how do I program it?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8What is Brother iPrint&Scan?
- 9Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 13How do I clear the message "Paper Jam Back" from the LCD display?
- 14How do I install additional memory?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 18Send a fax using PC-FAX with LPD/LPRng (Linux)
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 21Print a web page from iPrint&Scan when using an Android™ mobile device.
- 22I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 23When scanning a letter-size document, the edge of the document is not scanned. How can I fix this problem?
- 24What kind of memory can I use?
- 25How do I print an envelope from my computer?
- 26Configure and use PC-FAX (CUPS) (Linux)
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28The printer status is Offline or Paused.
- 29How do I adjust the beeper volume on my Brother machine?
- 30Can I use voice mail on the same line as my Brother machine?
- 31Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 32I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 33Scan from the Brother iPrint&Scan application using Windows Phone.
- 34Use the Universal Printer Driver for PCL
- 35Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 37How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 38Change the printer driver settings (Windows/macOS)
- 39How do I clear the message "Paper Jam Inside" from the LCD display?
- 40Confirm that a FAX I sent was received correctly
- 41I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 42I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 43What driver package format is supported by my Linux distribution?
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45ControlCenter3 displays a blank screen at startup (Windows)
- 46Protect your Brother machine against unauthorised access over the network
- 47Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 48Delete print jobs from the print queue.
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.