FAQs & Troubleshooting
Popular |
288 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How can I improve poor print quality ?
- 3Scan and save a document in PDF format (Scan to File)
- 4How do I clean white or black spots on printed documents?
- 5My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 10The printer status is Offline or Paused.
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Pre-Required Procedures (Linux)
- 14Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 15Does NC-2200w work with Windows Vista?
- 16Can I print using the IPP protocol on Windows XP?
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19How do I load legal size paper in the paper tray?
- 20I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 21What driver package format is supported by my Linux distribution?
- 22Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 25I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 26How do I check if the MFC has faxes in its memory?
- 27How do I factory reset the print server?
- 28I'm using Macintosh. What is the PreScan option used for?
- 29Load envelopes, labels, or thick paper into the manual feed slot.
- 30I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 31Can I set my Brother machine to forward the faxes I receive to another location?
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Delete print jobs from the print queue.
- 34Can I print from or scan to Android™ Smartphone?
- 35The paper is skewed when it's printed.
- 36I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 37When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 38How can I change the print resolution?
- 39I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 40I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 41When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 42Change the printer driver settings (Windows/macOS)
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 44Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 45I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 46Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 47Can I reduce the size of a received fax on this machine?
- 48What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 49When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 50Load paper.