Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

Delete print jobs from the print queue.

I cannot print from my computer via USB.

Check the IP addresses of your PC and the Brother machine

Install the built-in drivers (For Windows 8 and Windows 10)

Change the printer driver settings (Windows/macOS)

The printer status is Offline or Paused.

Open the Status Monitor

Open the "Scanners and Cameras" and Properties.

"Offline" appears on the Status Monitor.

Verify the Brother machine connected to the Wired Network (For Windows)

Scan and save a document in PDF format (Scan to File)

Configure or change the settings of the ControlCenter 2 or 3 scanning options

Scan a document in Windows 8 and Windows 10.

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

Can I use non-Brother or third party supplies with the Brother machine?

How to identify your Operating System (OS).

I am experiencing problems sending a fax, what can I do?

Uninstall the drivers. (Mac OS X 10.2 - 10.4)

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

Can I print using the IPP protocol on Windows XP?

Send a fax using PC-FAX with LPD/LPRng (Linux)

Can I print from DOS applications?

When I scan a document using ControlCenter, the scanned file size is too big.

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.

Configure and use PC-FAX (CUPS) (Linux)

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

"Scan to E-mail" defaults to Microsoft® Outlook Express.  How can I change it to Microsoft® Outlook?

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

Uninstall the drivers. (Mac OS X 10.5)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

Scan multiple pages into one file instead of each scan being saved as a separate file.

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot install the driver when using the Driver Install Tool. (Linux)

Replace the drum unit.

Open the Control Panel (For Windows)

Uninstall the drivers (Windows)

ControlCenter3 displays a blank screen at startup (Windows)

Cannot print after a Windows 10 update (June 2020)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)

Windows 10 Support Information

Protect your Brother machine against unauthorised access over the network

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?