FAQs & Troubleshooting
![]() |
Popular |
161 Results
- 1How to set the Cutter
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How do I transfer label or slip templates?
- 4Which interface can I use?
- 5The Printer Setting Tool does not start.
- 6Using the Device Settings (for Windows)
- 7How do I install/change the RD roll?
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9How do I clean my printer?
- 10When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 11Where can I find my Brother printer's serial number?
- 12What Android™ mobile application can I use?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14How to set the Platen Roller
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to delete the registry information and files related to the printer driver
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18What is the default User ID and Password for BRAdmin Light or Professional?
- 19The power button does not light up.
- 20I cannot print after updating the firmware or font data.
- 21When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 22How to set the Head Unit
- 23How to set the Peeler
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How do I uninstall the printer driver?
- 26Installing the software (for Windows)
- 27How do I transfer label templates with P-touch Transfer Express?
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31How to use the Paper Size Setup (for Windows)
- 32How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 33How to identify the printer's firmware version
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35When I print many continuous labels, part of the label data is printed twice.
- 36Printing is not possible. (USB connection)
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38Using the Communication settings (for Windows)
- 39(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40When I print a long label or many labels continuously, printing suddenly stops.
- 41Labels are jammed in the machine or are not ejected correctly after printing.
- 42I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 43How do I reset network setting?
- 44How to install Brother software on a computer not connected to the Internet
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46How to open the Devices and Printers window
- 47(Video) When I print many continuous labels, part of the label data is printed twice.
- 48(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 50A security warning appears when accessing Web Based Management via HTTPS.