FAQs & Troubleshooting
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122 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7How do I install/change the RD roll?
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13What Android™ mobile application can I use?
- 14Printing is not possible. (USB connection)
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 17Where can I find my Brother printer's serial number?
- 18How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 19(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 21How to identify your Operating System (OS) for Windows or Mac
- 22Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 23I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28Creating a label with GIMP (Linux®)
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 36How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39How do I uninstall the printer driver?
- 40How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 43Creating a label with OpenOffice (Linux®)
- 44How to open the Devices and Printers window
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 46How to delete the registry information and files related to the printer driver
- 47What is the Label List? (P-touch Editor 5.x for Windows)
- 48The driver downloaded from the website cannot be installed.
- 49How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 50How to identify the printer's firmware version