FAQs & Troubleshooting
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121 Results
- 1How do I transfer label or slip templates?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5How do I transfer label templates with P-touch Transfer Express?
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8Where can I find my Brother printer's serial number?
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10What Android™ mobile application can I use?
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12How do I uninstall the printer driver?
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 19Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 20Creating a label with GIMP (Linux®)
- 21How do I install/change the RD roll?
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23The paper settings specified from the server computer are not reflected on the client computer.
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 26The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 27When I print a long label or many labels continuously, printing suddenly stops.
- 28How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36How to identify your Operating System (OS) for Windows or Mac
- 37How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How to open the Devices and Printers window
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46How do I clean my machine?
- 47What is the Label List? (P-touch Editor 5.x for Windows)
- 48The driver downloaded from the website cannot be installed.
- 49My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 50How to identify the printer's firmware version