FAQs & Troubleshooting
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190 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I transfer label or slip templates?
- 3I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 4How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 5I cannot discover the product with the configuration utility.
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8Suddenly my print server stopped printing.
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13I have an occasional printing problem.
- 14Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16Where can I find my Brother printer's serial number?
- 17P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 18How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 19When I try to print a label, it comes out blank. (for Mac)
- 20How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 27How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 28How do I uninstall the printer driver?
- 29How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 30My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 31How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34When I try to use the database function, an application error occurs.
- 35How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 36Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 37How do I reset the PS-9000 to factory default settings?
- 38I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together?
- 42I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 43(Video) When I print many continuous labels, part of the label data is printed twice.
- 44How to delete the registry information and files related to the printer driver
- 45The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 46How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 47The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 48(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50Adding a custom media size for continuous tape / roll (Linux®)