FAQs & Troubleshooting
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181 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I transfer label or slip templates?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How to identify your Operating System (OS) for Windows or Mac
- 13Printing is not possible. (USB connection)
- 14I have an occasional printing problem.
- 15How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 16Where can I find my Brother printer's serial number?
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18Printing is not possible. (P-touch Editor5.3 for Mac)
- 19I cannot discover the product with the configuration utility.
- 20P-touch Editor crashes when I open it on my Mac.
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22The paper settings specified from the server computer are not reflected on the client computer.
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 26Suddenly my print server stopped printing.
- 27How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 32I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34Share your printer in Windows 7 in a network-shared environment.
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How to install the printer driver for serial interface
- 39How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 40How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 41How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 42I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 43Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47The driver downloaded from the website cannot be installed.
- 48How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 50I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.