FAQs & Troubleshooting
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246 Results
- 1(Video) Load A4/Letter paper
- 2Paper is Jammed in the Back of the Machine
- 3Replace Drum
- 4Paper is Jammed in the MP tray
- 5Restrict changing machine settings for users.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Paper is Jammed Inside the Machine
- 10Replace the Toner Cartridge
- 11What is Brother iPrint&Scan?
- 12Factory Reset
- 13Load Paper in the Paper Tray
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15(Video) Unpack your Brother machine
- 16(Video) Load and print an Envelope (MP Tray)
- 17Reduce Printing Noise
- 18Adjust color settings by using the custom setting in the printer driver
- 19Replace Laser
- 20The printer status is Offline or Paused.
- 21Replace the Belt Unit
- 22Replace the Waste Toner Box
- 23Paper is Jammed in the Paper Tray
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 27I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 28Export the Certificate and Private Key
- 29Load and Print Envelopes Using the MP Tray
- 30Load Paper in the Multi‑purpose Tray (MP Tray)
- 31I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 32Toner Error
- 33Toner Low
- 34Curled or wavy
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36Use Universal Print (Windows)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 40Load and Print Labels Using the MP Tray
- 41Enable the Brother machine's network interface.
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Belt End Soon
- 44Replace PF Kit xx
- 45I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 46Drum !
- 47Envelope creases
- 48Wrinkled printout
- 49Replace Fuser
- 50Add your Brother machine with AirPrint (macOS)