FAQs & Troubleshooting
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247 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Replace Drum
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Paper is Jammed in the Paper Tray
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Paper is Jammed underneath the Paper Tray
- 14(Video) Unpack your Brother machine
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16Replace the Toner Cartridge
- 17Restrict changing machine settings for users.
- 18(Video) Connect the cord
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20The printer status is Offline or Paused.
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Adjust color settings by using the custom setting in the printer driver
- 23Replace PF Kit xx
- 24Paper is Jammed in the MP tray
- 25Check the remaining ink or toner level (Linux)
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27Can I print on transparencies e.g. for overhead projectors?
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29Carry out calibration to improve the color density
- 30Use Universal Print (Windows)
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32(Video) Set up your Brother machine
- 33Replace the Waste Toner Box
- 34Paper is Jammed in the Back of the Machine
- 35Paper is Jammed Inside the Machine
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39Load Paper in the Multi‑purpose Tray (MP Tray)
- 40How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 41(Video) Load and print an Envelope (MP Tray)
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43Reduce Printing Noise
- 44I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 472-sided Disabled
- 48Replace the Belt Unit
- 49Curled or wavy
- 50Can I use non-Brother or third party supplies with the Brother machine?