FAQs & Troubleshooting
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136 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Connect the cord
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4(Video) Unpack your Brother machine
- 5(Video) Replace the Toner Cartridge
- 6Print on Both Sides of the Paper (Macintosh)
- 7(Video) Update the Driver or Firmware for your Brother machine
- 8Print as a Poster (Windows®)
- 9(Video) Set up your Brother machine
- 10Print on Both Sides of the Paper (Windows®)
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Paper is Jammed in the Back of the Machine
- 13Paper is Jammed in the Paper Tray
- 14What is the recommended paper?
- 15Replace Drum
- 16Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 17Paper is Jammed in the 2-sided Tray
- 18Paper is Jammed inside the Machine
- 19Jam MP Tray
- 20After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 21Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 22Toner Low or Prepare New Toner Cartridge
- 23Load and Print on Envelopes Using the MP Tray
- 24Load and Print Thick Paper and Labels Using the MP Tray
- 25What kind of envelopes and labels are recommended for printing?
- 26How to identify your Operating System (OS).
- 27I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 28Load and Print Thick Paper Using the Paper Tray
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Use a Macro from Your Computer (Windows®)
- 31Secure Print (Windows®)
- 32What can happen if the wrong paper is used in your machine.
- 33Media Type Mismatch or Media Mismatch
- 34Delete print jobs from the print queue.
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Can I use AirPrint with my Brother machine?
- 37Size mismatch
- 38Drum End Soon
- 39Install the optional lower tray
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Size Error DX or Size Error 2-sided
- 43Secure Print (Macintosh)
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Reduce Printing Noise
- 46Change the printer driver settings (Windows/macOS)
- 472-sided Disabled
- 48Drum !
- 49Curled or wavy
- 50Reduce Toner Consumption