FAQs & Troubleshooting
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219 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5(Video) Unpack your Brother machine
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7(Video) Replace the Toner Cartridge
- 8The printer status is Offline or Paused.
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11(Video) Set up your Brother machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Replace the Waste Toner Box
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Print as a Poster (Windows)
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Paper is Jammed in the Back of the Machine
- 18Change the printer driver settings (Windows/macOS)
- 19I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 20Adjust color settings by using the custom setting in the printer driver
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22Add your Brother machine with AirPrint (macOS)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Install a Certificate on Your Brother Machine
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26Replace Fuser
- 27Check the remaining ink or toner level (Linux)
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32Brother iPrint&Scan cannot find my Brother machine (macOS)
- 33Export the Certificate and Private Key
- 34Delete print jobs from the print queue.
- 35Paper is Jammed in the Manual Feed Slot
- 36I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 37Paper is Jammed Inside the Machine
- 38Replace the Drum Unit
- 39Cannot print after a Windows 10 update (June 2020)
- 40Manage Your Network Machine Securely Using Web Based Management
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Curled or wavy
- 44Reduce Toner Consumption
- 45Paper is Jammed in the Paper Tray
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Create a Certificate Signing Request (CSR)
- 48Load Paper in the Paper Tray
- 49Configure the Store Print Log to Network Settings Using Web Based Management
- 50Manage Multiple Certificates