FAQs & Troubleshooting
Popular |
213 Results
- 1Jam Inside
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Replace Drum
- 6Replace Toner
- 7I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 8What is Brother iPrint&Scan?
- 9Replace Fuser
- 10Can I print from or scan to Android™ Smartphone?
- 11Jam Rear
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13The printer status is Offline or Paused.
- 14I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16Replace Laser
- 17"Offline" appears on the Status Monitor.
- 18Delete print jobs from the print queue.
- 19Print Unable or Print Unable XX
- 20Manual Feed
- 21What is the recommended paper?
- 22Print on labels and envelopes from the MP tray.
- 23What kind of paper can I use?
- 24Printable area
- 25Turn the Toner Save mode on or off
- 26Add your Brother machine with AirPrint (macOS)
- 27Protect your Brother machine against unauthorised access over the network
- 28Can I print on transparencies e.g. for overhead projectors?
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 31Jam MP Tray
- 32Reset the print server to the default factory settings.
- 33The print speed is slow.
- 34No Paper
- 35Is my Brother machine compatible with Windows Vista?
- 36How can I change the printer settings?
- 37What can happen if the wrong paper is used in your machine.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41Change the printer driver settings (Windows/macOS)
- 42Replace PF Kit xx
- 43Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 44Out of Memory
- 45Jam Duplex
- 46What kind of memory can I use?
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48Can I print from DOS applications?
- 49Cannot print after a Windows 10 update (June 2020)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)