FAQs & Troubleshooting
![]() |
Popular |
213 Results
- 1Replace Drum
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Toner
- 6What is Brother iPrint&Scan?
- 7Jam Duplex
- 8Jam Inside
- 9Print on labels and envelopes from the MP tray.
- 10"Offline" appears on the Status Monitor.
- 11Replace PF Kit xx
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Can I print from or scan to Android™ Smartphone?
- 17Replace Laser
- 18The printer status is Offline or Paused.
- 19Jam MP Tray
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Delete print jobs from the print queue.
- 22Is my Brother machine compatible with Windows Vista?
- 23Manual Feed
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Protect your Brother machine against unauthorised access over the network
- 26Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Curled
- 29How can I change the printer settings?
- 30When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33Jam Rear
- 34Jam Tray 1 or Jam Tray 2
- 35Replace Fuser
- 36Add your Brother machine with AirPrint (macOS)
- 37How to identify your Operating System (OS).
- 38Print both sides of paper or a booklet automatically
- 39Curled or wavy
- 40What can happen if the wrong paper is used in your machine.
- 41When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 42Printable area
- 43Install additional memory.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46Use the Universal Printer Driver for PCL
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)