- 124/03/2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 219/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 319/02/2021I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 415/02/2021The printer status is Offline or Paused.
- 516/07/2020Cannot print after a Windows 10 update (June 2020)
- 607/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 725/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 819/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 917/01/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 1029/01/2013I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 1115/11/2010I cannot print over a network using the XML Paper Specification Printer Driver.