FAQs & Troubleshooting
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181 Results
- 1What is Brother iPrint&Scan?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The printer status is Offline or Paused.
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10What driver package format is supported by my Linux distribution?
- 11Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 12Printouts have a curl or wave.
- 13My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 16Change the printer driver settings (Windows/macOS)
- 17The paper is skewed when it's printed.
- 18Can I use AirPrint with my Brother machine?
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Print overrun
- 21What is the BRAdmin Professional software used for?
- 22How do I install additional memory?
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 26Memory full
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 31Print a web page from iPrint&Scan when using an Android™ mobile device.
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 34Drum End Soon
- 35"JAM INSIDE" error appears on the LCD. What should I do?
- 36What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 37What is the printable area per page?
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Delete print jobs from the print queue.
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 43Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 44"JAM DUPLEX" error appears on the LCD. What should I do?
- 45"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
- 46"JAM MP TRAY" error appears on the LCD. What should I do?
- 47What kind of memory can I use?
- 48The printed letters are slanted, positioned incorrectly.
- 49I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 50I cannot save a file downloaded from the Brother support website (For Windows)