FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Load paper in the paper tray
- 3Replace Toner
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6What is Brother iPrint&Scan?
- 7Turn the Toner Save Mode on or off.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Can I print from or scan to Android™ Smartphone?
- 10Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 11Jam Duplex
- 12Curled or wavy
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14The printer status is Offline or Paused.
- 15Jam Tray 1 / Jam Tray 2
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Replace PF Kit xx
- 20I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 21Jam Inside
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23Replace Fuser
- 24Change the printer driver settings (Windows/macOS)
- 25What is the printable area per page?
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Delete print jobs from the print queue.
- 28Print both sides of paper or a booklet automatically
- 29No Paper
- 30Jam MP Tray
- 31I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 32No Toner
- 33Envelope creases
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Jam Rear
- 36Replace Drum
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Can I print on transparencies e.g. for overhead projectors?
- 39Carry out calibration to improve the color density
- 40Is my Brother machine compatible with Windows Vista?
- 41I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 42Can I print from DOS applications?
- 43Print the Network Configuration List
- 44Cannot print after a Windows 10 update (June 2020)
- 45I cannot print using my Brother machine on a wireless network (Windows)
- 46Enable the Brother machine's network interface.
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Replace Belt
- 50What are the differences between the BRAdmin Professional and the Web BRAdmin software?