FAQs & Troubleshooting
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228 Results
- 1Replace Toner
- 2Adjust color settings by using the custom setting in the printer driver
- 3The printer status is Offline or Paused.
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Print both sides of paper or a booklet automatically
- 8Load paper in the paper tray
- 9I cannot print using my Brother machine on a wireless network (Windows)
- 10Can I print on transparencies e.g. for overhead projectors?
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Jam Rear
- 14Replace Fuser
- 15Change the printer driver settings (Windows/macOS)
- 16The color of your printouts is not what you expected
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Can I print from or scan to Android™ Smartphone?
- 21Is my Brother machine compatible with Windows Vista?
- 22Jam Duplex
- 23Uninstall the drivers. (Mac OS X 10.5)
- 24Colors are light or unclear on the whole page
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 28Print a web page from iPrint&Scan when using an Android™ mobile device.
- 29Can I use AirPrint with my Brother machine?
- 30No Belt Unit
- 31Belt End Soon
- 32WT Box End Soon
- 33Duplex Disabled
- 34What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 35No Paper
- 36I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 37Check the Node Name of the Brother machine
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39Curled or wavy
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43What is Brother iPrint&Scan?
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45Replace Laser
- 46Create or view a XML Paper Specification document
- 47I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 48Uneven density appears periodically across the page.
- 49Print both sides of paper manually (For Macintosh)
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)