FAQs & Troubleshooting
 |
Popular |
227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Load paper in the paper tray
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6What is Brother iPrint&Scan?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Jam Inside
- 9Delete print jobs from the print queue.
- 10I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 11Change the printer driver settings (Windows/macOS)
- 12Turn the Toner Save Mode on or off.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 15What is the recommended paper?
- 16Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Condensation
- 24The printer status is Offline or Paused.
- 25Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 26Replace Belt
- 27Jam Tray 1 / Jam Tray 2
- 28Clean the inside of the machine
- 29I cannot print from my computer via USB.
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 32Windows 10 Support Information
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35How to identify your Operating System (OS).
- 36No Tray
- 37No Belt Unit
- 38Cartridge Error
- 39I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 40Print both sides of paper or a booklet automatically
- 41Carry out calibration to improve the color density
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43Is my Brother machine compatible with Windows Vista?
- 44Envelope creases
- 45What can happen if the wrong paper is used in your machine.
- 46Reset the network settings to the factory default
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48"Offline" appears on the Status Monitor.
- 49What is the difference between the toner cartridge and the drum unit?
- 50Can I print from or scan to Android™ Smartphone?
