FAQs & Troubleshooting
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227 Results
- 1What is Brother iPrint&Scan?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Load paper in the paper tray
- 5Adjust color settings by using the custom setting in the printer driver
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9The printer status is Offline or Paused.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Turn the Toner Save Mode on or off.
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14Can I print from or scan to Android™ Smartphone?
- 15Replace Drum
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 18Change the printer driver settings (Windows/macOS)
- 19My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 22Print both sides of paper or a booklet automatically
- 23Replace Belt
- 24Replace PF Kit xx
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Short Paper
- 31The color of your printouts is not what you expected
- 32What can happen if the wrong paper is used in your machine.
- 33Install the optional lower tray
- 34Install extra memory
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36Protect your Brother machine against unauthorised access over the network
- 37Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 38Can I use AirPrint with my Brother machine?
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42Jam Inside
- 43Curled or wavy
- 44Wrinkle
- 45When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 46Replace Fuser
- 47What driver package format is supported by my Linux distribution?
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?