FAQs & Troubleshooting
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207 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Load paper in the paper tray
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Adjust color settings by using the custom setting in the printer driver
- 8Replace Laser
- 9Jam Inside
- 10What can happen if the wrong paper is used in your machine.
- 11Can I print from DOS applications?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Jam MP Tray
- 15Replace Toner
- 16Replace Fuser
- 17Turn the Toner Save Mode on or off.
- 18Registration or Registration failed.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 20What kind of memory can I use?
- 21What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Cannot print after a Windows 10 update (June 2020)
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25Delete print jobs from the print queue.
- 26Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Can I use AirPrint with my Brother machine?
- 28Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 29How to identify your Operating System (OS).
- 30Replace PF Kit xx
- 31The printer status is Offline or Paused.
- 32Print both sides of paper or a booklet automatically
- 33Is my Brother machine compatible with Windows Vista?
- 34The color of your printouts is not what you expected
- 35Replace Belt
- 36Jam Duplex
- 37Jam Rear
- 38Jam Tray 1 / Jam Tray 2
- 39Curled or wavy
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41Replace Drum
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43What is the BRAdmin Professional software used for?
- 44What is the recommended paper?
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Protect your Brother machine against unauthorised access over the network
- 48"Offline" appears on the Status Monitor.
- 49Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 50Can I print on transparencies e.g. for overhead projectors?
