FAQs & Troubleshooting
Popular |
197 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Adjust color settings by using the custom setting in the printer driver
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6What is Brother iPrint&Scan?
- 7"JAM DUPLEX" error appears on the LCD. What should I do?
- 8"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 9"JAM REAR" error appears on the LCD. What should I do?
- 10"JAM MP TRAY" error appears on the LCD. What should I do?
- 11How do I install additional memory?
- 12How to identify your Operating System (OS).
- 13What kind of paper can I use?
- 14What kind of memory can I use?
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 17Delete print jobs from the print queue.
- 18I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 20I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 21"JAM INSIDE" error appears on the LCD. What should I do?
- 22Printouts have a curl or wave.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 25I cannot print from my computer via USB.
- 26Change the printer driver settings (Windows/macOS)
- 27Printouts have wrinkles.
- 28What can happen if the wrong paper is used in your machine.
- 29Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 30How can I clean the corona wire of the drum unit?
- 31How do I clear paper jams?
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 36I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38How do I replace the Belt Unit?
- 39What is the unprintable area per page?
- 40Can I print from or scan to Android™ Smartphone?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42The printer status is Offline or Paused.
- 43How do I print a Test page?
- 44Replace the drum unit.
- 45What driver package format is supported by my Linux distribution?
- 46All print jobs are aborted and nothing is printed. (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50Replace the toner cartridge