FAQs & Troubleshooting
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166 Results
- 1Can I print from iPhone, iPod touch and iPad?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3The printer status is Offline or Paused.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace Belt unit
- 6Jam 2-sided
- 7The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 8Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 9Jam Manual Feed
- 10My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 11What is Brother iPrint&Scan?
- 12Change the printer driver settings (Windows/macOS)
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 15What is the BRAdmin Professional software used for?
- 16Add your Brother machine with AirPrint (macOS)
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20How to identify your Operating System (OS).
- 21Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 22Jam Inside
- 23What driver package format is supported by my Linux distribution?
- 24Print a web page from iPrint&Scan when using an Android™ mobile device.
- 25What can happen if the wrong paper is used in your machine.
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Jam Tray 1
- 28Replace Drum
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Calibrate or Calibration Failed or Calibration.
- 33I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35I cannot print from my computer via USB.
- 36Cannot print after a Windows 10 update (June 2020)
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Delete print jobs from the print queue.
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 44Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 45Can I print from Android™ Smartphone?
- 46Adjust color settings by using the custom setting in the printer driver
- 47Short Paper
- 48No Belt Unit
- 49Replace PF Kit xx
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.