FAQs & Troubleshooting
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150 Results
- 1Replace Toner
- 2(Video) Load A5 paper
- 3Jam Inside
- 4(Video) Load A4/Letter paper
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Replace Drum
- 7No Paper
- 8Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 9Load paper in the paper tray
- 10Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 11What is Brother iPrint&Scan?
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 14(Video) Set up your Brother machine
- 15Jam Tray
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20The printer status is Offline or Paused.
- 21What do the LED indications mean?
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25My Brother machine could not be found over the network when I installed drivers on my PC.
- 26Cover is Open
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29"Offline" appears on the Status Monitor.
- 30Drum !
- 31Can I print from or scan to Android™ Smartphone?
- 32Delete print jobs from the print queue.
- 33What is Toner Continue Mode?
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35(Video) Unpack your Brother machine
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Cartridge Error
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39How to identify your Operating System (OS).
- 40Toner Low
- 41Drum End Soon
- 42Turn the Toner Save Mode on or off.
- 43The Error LED is still on or flashing after I replace the drum unit with a new one.
- 44Check the remaining ink or toner level (Linux)
- 45No Toner
- 46Protect your Brother machine against unauthorised access over the network
- 47Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 48Out of Memory
- 49I cannot print using my Brother machine on a wireless network (Windows)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.