FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Mat, Cutting Blade and Material Combinations
- 4How to Activate the Calligraphy Kit
- 5List of Error Messages for CanvasWorkspace (Others)
- 6List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 7List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 8Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 9Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 10Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 11Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 12Can the cutting machine cut all materials automatically with the auto blade?
- 13How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 14Cutting with the Rotary Auto Blade [Video]
- 15How to Calibrate the LCD Touchscreen Display
- 16If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 17E02003 appears on the computer screen.
- 18What should I do if the scanned and cut positions are misaligned?
- 19Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 20ErrS07 appears on the computer screen.
- 21How to Use the Roll Feeder Function [Video]
- 22What is the lever (scanner lever) on the left side of the machine?
- 23Half Cut (Kiss Cut) Settings
- 24How to create an account for CanvasWorkspace
- 25Data cannot be saved to a USB flash drive
- 26The pattern transferred from the Artspira app does not appear on the screen of the machine
- 27[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 28Care and Maintenance (Cleaning the Trimmer Blade)
- 29Cutting/Drawing by Tracing an Image
- 30Adjusting the Position of the Feed Roller
- 31Data cannot be saved to the machine
- 32ErrS52 appears on the computer screen.
- 33What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 34E03004 appears on the computer screen.
- 35[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 36How can I cleanly cut hard and thick materials?
- 37E12004 appears on the computer screen.
- 38E03005 appears on the computer screen.
- 39Scanning a Background Image (Background Scanning).
- 40When the mat is inserted, the attached material peels off.
- 41M5612301 appears on the Artspira app screen.
- 42“The entered text cannot be used.“ appears on the computer screen.
- 43ErrS12 appears on the computer screen.
- 44What type of cut files and projects containing cut data other than built-in patterns are available?
- 45Can the cutting machine cut felt, leather and synthetic leather?
- 46N11001 appears on the computer screen.
- 47How to Use the Roll Feeder 2 Function [Video]
- 48ErrS24 appears on the computer screen.
- 49E02006 appears on the computer screen.
- 50Can multiple sheets of material be overlapped and attached to the mat?