FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 3How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 4How to use the the versatile magnetic frame [Video instructions]
- 5How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 6"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 7How to set up the cap frame. [Video instructions]
- 8How to Embroider on Clothes. [Video instructions]
- 9"Needle bar case position error" message appears on the LCD. What does it mean?
- 10How to specify/change key display optimization
- 11Data cannot be saved to the machine
- 12What is operator lock?
- 13Introducing Brother My Stitch Monitor application
- 14The monitoring app on the smart device receives the notification items I do not need.
- 15How do I check the thread tension ?
- 16How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 17After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 18There is no machine that can be transferred
- 19Introducing the Brother Artspira application
- 20M4452001 appears on the Artspira app screen.
- 21M4210001 appears on the Artspira app screen.
- 22How to access setting screens (when administrator lock is enable)
- 23"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 24How to find the security information (SSID and network key) for your home network
- 25"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 26"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 27"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 28Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 29How do I attach or remove the embroidery frame?
- 30How do I adjust the tension of the upper thread ?
- 31How do I adjust the tension of the bobbin thread ?
- 32Maintenance (Cleaning around the needle plate)
- 33Maintenance (Clean the hook)
- 34"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 35"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 36"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 37I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 38E96001 appears on the Artspira app screen.
- 39E92001 appears on the Artspira app screen.
- 40M5613201 appears on the Artspira app screen.
- 41M5612301 appears on the Artspira app screen.
- 42M4345001 appears on the Artspira app screen.
- 43How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 44How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 45How to use the Round frame (PRPRFK1) [Video instructions]
- 46How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 47Data cannot be saved to a USB flash drive
- 48The pattern transferred from the Artspira app does not appear on the screen of the machine
- 49Multiple data cannot be transferred to the machine at once
- 50Data cannot be transferred even though the machine number has been input. (M5622201)