FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to use the the versatile magnetic frame [Video instructions]
- 5How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 6How to set up the cap frame driver. [Video instructions]
- 7"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 8"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 9How to Embroider on Bag. [Video instructions]
- 10How to Embroider on Clothes. [Video instructions]
- 11How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 12"Needle bar case position error" message appears on the LCD. What does it mean?
- 13"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 14How to connect your machine and transfer data to Artspira
- 15How to specify/change key display optimization
- 16"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 17Data cannot be saved to the machine
- 18M4210001 appears on the Artspira app screen.
- 19What is operator lock?
- 20Introducing Brother My Stitch Monitor application
- 21The monitoring app on the smart device receives the notification items I do not need.
- 22The App shows the message "No Supported Machines Found".
- 23How do I check the thread tension ?
- 24"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 25How do I adjust the tension of the upper thread ?
- 26How do I wind the bobbin?
- 27How do I install a bobbin into the machine?
- 28E96001 appears on the Artspira app screen.
- 29M5613201 appears on the Artspira app screen.
- 30Multiple data cannot be transferred to the machine at once
- 31There is no machine that can be transferred
- 32M5622201 appears on the Artspira app screen.
- 33M4452001 appears on the Artspira app screen.
- 34"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 35"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 36How do I delete short stitches ?
- 37Nothing happens, even if the LCD display is pressed.
- 38"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 39Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 40Maintenance (Cleaning around the needle plate)
- 41"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 42"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 43Stabilizers (Backing)
- 44I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 45E92001 appears on the Artspira app screen.
- 46M5612301 appears on the Artspira app screen.
- 47M4345001 appears on the Artspira app screen.
- 48How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 49How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 50How to use the Round frame (PRPRFK1) [Video instructions]