FAQs & Troubleshooting
Latest |
99 Results
- 5110/04/2018How to set up the cap frame. [Video instructions]
- 5210/04/2018How to set up the cap frame driver. [Video instructions]
- 5319/09/2017Tutorial videos on how to use the machine [Video instructions]
- 5425/08/2017How do I thread the machine? (Threading the upper thread)
- 5525/08/2017How do I attach or remove the embroidery frame ?
- 5631/07/2017How do I check the thread tension ?
- 5731/07/2017Maintenance (Oiling the machine)
- 5831/07/2017Maintenance (Cleaning the thread paths of the upper threads)
- 5931/07/2017Maintenance (Clean the hook)
- 6031/07/2017How do I install a bobbin into the machine?
- 6131/07/2017"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 6231/07/2017"Trimming sensor error." message appears on the LCD. What does it mean?
- 6331/07/2017"This USB media cannot be used." message appears on the LCD. What does it mean?
- 6431/07/2017"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 6531/07/2017"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 6631/07/2017"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 6731/07/2017"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 6831/07/2017"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 6931/07/2017"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 7031/07/2017"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 7131/07/2017"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 7231/07/2017"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 7331/07/2017"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 7431/07/2017"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 7531/07/2017"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 7631/07/2017"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 7722/08/2016Loops appear on the surface of the fabric when embroidering.
- 7822/08/2016There are needle cuts or holes in the garment.
- 7922/08/2016How do I embroider on small pieces of fabric ?
- 8022/08/2016How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 8122/08/2016The needle threader cannot be used.
- 8222/08/2016Nothing happens, even if the LCD display is pressed.
- 8322/08/2016Although the thread is not broken, a broken thread error occurs and the machine stops.
- 8422/08/2016The upper thread does not reach the bobbin thread when embroidering begins.
- 8522/08/2016The machine is noisy while embroidering.
- 8629/07/2016Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 8729/07/2016Maintenance (Cleaning the bobbin case) [ Video ]
- 8829/07/2016Maintenance (Cleaning the bobbin case)
- 8929/07/2016Maintenance (Cleaning around the needle plate)
- 9029/07/2016"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 9129/07/2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 9229/07/2016"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 9329/07/2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 9429/07/2016"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 9529/07/2016When thread got tangled
- 9629/07/2016Stabilizers (Backing)
- 9729/07/2016"Transmitting by USB" message appears on the LCD. What does it mean?
- 9829/07/2016"USB media error" message appears on the LCD. What does it mean?
- 9929/07/2016There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.