FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 6How to set up the cap frame. [Video instructions]
- 7How to set up the cap frame driver. [Video instructions]
- 8There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 9How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 10How to Embroider on Bag. [Video instructions]
- 11How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 12How to use the the versatile magnetic frame [Video instructions]
- 13How to Embroider on Cap. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15How to use the Round frame (PRPRFK1) [Video instructions]
- 16How to Embroider on Clothes. [Video instructions]
- 17Maintenance (Cleaning the bobbin case) [ Video ]
- 18How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 19Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 20How do I thread the machine? (Threading the upper thread)
- 21"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 22Loops appear on the surface of the fabric when embroidering.
- 23Maintenance (Cleaning the bobbin case)
- 24"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 25"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 26Stabilizers (Backing)
- 27Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 28How do I attach or remove the embroidery frame ?
- 29How do I change the needle?
- 30How do I adjust the tension of the bobbin thread ?
- 31How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 32How to Embroider on Shoes. [Video instructions]
- 33"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 34"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 35How do I check the thread tension ?
- 36The needle threader cannot be used.
- 37How do I adjust the tension of the upper thread ?
- 38"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 39"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 40How do I delete short stitches ?
- 41"This pattern cannot be used." message appears on the LCD. What does it mean?
- 42Maintenance (Cleaning around the needle plate)
- 43Maintenance (Clean the hook)
- 44"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 45Nothing happens, even if the LCD display is pressed.
- 46How do I embroider on small pieces of fabric ?
- 47"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 48"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 49How do I install a bobbin into the machine?
- 50"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?