FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Clothes. [Video instructions]
- 3Maintenance (Clean the hook) [ Video ]
- 4How to Embroider on Shoes. [Video instructions]
- 5How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 6How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 7Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 8Maintenance (Cleaning around the needle plate) [ Video ]
- 9How to use the Round frame (PRPRFK1) [Video instructions]
- 10How to set up the cap frame. [Video instructions]
- 11How to Embroider on Bag. [Video instructions]
- 12How to Embroider on Pet Collar. [Video instructions]
- 13Maintenance (Oiling the machine) [ Video ]
- 14How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 15How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 16How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 17The App shows the message "No Supported Machines Found".
- 18How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 19Data cannot be transferred even though the machine number has been input. (M5622201)
- 20"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 21How to set up the cap frame driver. [Video instructions]
- 22How to Embroider on Cap. [Video instructions]
- 23Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 24The pattern transferred from the Artspira app does not appear on the screen of the machine
- 25How to use the the versatile magnetic frame [Video instructions]
- 26There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 27Introducing Brother My Stitch Monitor application
- 28The monitoring app on the smart device receives the notification items I do not need.
- 29"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 30Loops appear on the surface of the fabric when embroidering.
- 31Maintenance (Cleaning the bobbin case) [ Video ]
- 32Data cannot be saved to a USB flash drive
- 33Data cannot be saved to the machine
- 34How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 35I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 36E92001 appears on the Artspira app screen.
- 37M1332002 appears on the Artspira app screen.
- 38How do I adjust the tension of the bobbin thread ?
- 39Multiple data cannot be transferred to the machine at once
- 40"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 41How to find the security information (SSID and network key) for your home network
- 42Maintenance (Cleaning the thread paths of the upper threads)
- 43"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 44Introducing the Brother Artspira application
- 45List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 46There are needle cuts or holes in the garment.
- 47The machine is noisy while embroidering.
- 48"Trimming sensor error." message appears on the LCD. What does it mean?
- 49"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 50Embroidery Data Precautions (About the types of embroidery data that can be used.)