FAQs & Troubleshooting
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233 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Tips for sewing thick fabrics
- 3Fabric puckers
- 4How to adjust the thread tension
- 5Stitches are skipped
- 6The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 7Combination of fabric, thread and needle
- 8Using the embroidery needle plate cover
- 9Installing / replacing a battery in the dual purpose stylus
- 10How do I hoop the fabric in the embroidery frame?
- 11The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 12Basic procedure to sew stitches
- 13How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 14The App shows the message "No Supported Machines Found".
- 15How do I Play the MPEG-4 (MP4) Videos?
- 16How do I Play the Tutorial Video?
- 17How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 18The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 19How to attach the scanning frame. [My Design Center]
- 20How to Create a Pattern with Illustration Scan. [My Design Center]
- 21Tips for sewing thin fabrics
- 22How do I adjust thread tension for embroidering?
- 23How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 24Machine does not start to sew.
- 25About the threads and the bobbin case when embroidering
- 26Cannot thread the needle.
- 27The needle contacts the needle plate.
- 28How to Create a Pattern with Line Scan. [My Design Center]
- 29How do I clean the race?
- 30The embroidery data does not be recognized with the embroidery machine.
- 31How do I adjust the presser foot pressure?
- 32How do I sew buttonhole? (One-step Buttonholes)
- 33Upper thread breaks.
- 34The fabric feeds in the opposite direction.
- 35What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 36Fabric does not feed through the machine.
- 37The handwheel feels sluggish when it is turned.
- 38Introducing Brother My Stitch Monitor application
- 39How do I adjust a stitch width or length?
- 40How do I Align the Embroidering Position (Using the Built-In Camera)?
- 41The App shows the message "Settings screen".
- 42Bobbin thread breaks
- 43A broken needle has fallen into the machine.
- 44How do I calibrate the setting of the camera needle position?
- 45[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 46What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 47The monitoring app on the smart device receives the notification items I do not need.
- 48The sewing stitch design data cannot be transferred from PE-DESIGN 11 to the sewing machine via the wireless network.
- 49"Preventive maintenance is recommended" appears on the LCD.
- 50Data cannot be transferred even though the machine number has been input. (M5622201)