FAQs & Troubleshooting
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233 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Stitches are skipped
- 3Tips for sewing thick fabrics
- 4How to adjust the thread tension
- 5Fabric puckers
- 6Installing / replacing a battery in the dual purpose stylus
- 7Tips for sewing thin fabrics
- 8The embroidery data does not be recognized with the embroidery machine.
- 9Basic procedure to sew stitches
- 10The App shows the message "No Supported Machines Found".
- 11Using the embroidery needle plate cover
- 12The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 13How do I adjust thread tension for embroidering?
- 14How do I hoop the fabric in the embroidery frame?
- 15Combination of fabric, thread and needle
- 16The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 17About the threads and the bobbin case when embroidering
- 18How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 19Cannot thread the needle.
- 20Fabric does not feed through the machine.
- 21How do I adjust the presser foot pressure?
- 22How to use the sewing guide function.
- 23Upper thread breaks.
- 24The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 25The fabric feeds in the opposite direction.
- 26The needle contacts the needle plate.
- 27How do I Play the MPEG-4 (MP4) Videos?
- 28How do I calibrate the setting of the camera needle position?
- 29How do I Play the Tutorial Video?
- 30How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 31The handwheel feels sluggish when it is turned.
- 32How do I Align the Embroidering Position (Using the Built-In Camera)?
- 33Data cannot be saved to a USB flash drive
- 34Data cannot be saved to the machine
- 35What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 36How do I adjust a stitch width or length?
- 37Machine does not start to sew.
- 38Where do I put the oil in my machine?
- 39Introducing Brother My Stitch Monitor application
- 40Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 41How to attach the scanning frame. [My Design Center]
- 42How to Create a Pattern with Illustration Scan. [My Design Center]
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 45The App shows the message "Machine Connection Error".
- 46How do I confirm the machine number for my machine.
- 47Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 48The bobbin thread cannot be pulled up.
- 49Bobbin thread breaks
- 50[Embroidery machine users] How to retrieve the data transferred from Artspira