FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Fabric puckers
- 3A broken needle has fallen into the machine.
- 4Combination of fabric, thread and needle
- 5Bobbin thread breaks
- 6Stitches are skipped
- 7"Preventive maintenance is recommended." message appears on the LCD. What does it mean?
- 8Tips for sewing thin fabrics
- 9How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 10The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 11Basic procedure to sew stitches
- 12How do I adjust the sensitivity of the operation keys?
- 13"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 14How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 15Upper thread breaks.
- 16How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 17The pattern transferred from the Artspira app does not appear on the screen of the machine
- 18M1332002 appears on the Artspira app screen.
- 19How to set up the wireless network connection with the wizard on the machine
- 20"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 21"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 22How do I retrieve the patterns from the machine’s memory?
- 23How do I enter a line feed in the embroidery pattern?
- 24How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 25How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 26How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 27How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 28How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 29How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 30How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 31I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 32How to disconnect a machine from Artspira using the machine
- 33How to connect your machine and transfer data to Artspira
- 34How to update your machine software by downloading the update file directly to your machine using a wireless network
- 35"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 36"This pattern cannot be sewn with this mode." message appears on the LCD. What does it mean?
- 37How do I remove or attach the Embroidery foot ?
- 38How do I attach or remove the Embroidery Unit?
- 39How do I thread the machine (Threading the upper thread)?
- 40"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 41"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 42"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 43"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 44"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 45"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 46E96001 appears on the Artspira app screen.
- 47E92001 appears on the Artspira app screen.
- 48M5613201 appears on the Artspira app screen.
- 49M5612301 appears on the Artspira app screen.
- 50M4345001 appears on the Artspira app screen.