FAQs & Troubleshooting
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173 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Stitches are skipped
- 3Basic procedure to sew stitches
- 4How do I adjust the sensitivity of the operation keys?
- 5Machine does not start to sew.
- 6Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 7How to use the foot controller with the machine
- 8Tips for sewing thin fabrics
- 9Tips for sewing thick fabrics
- 10How do I adjust thread tension for embroidering?
- 11Incorrect thread tension
- 12How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 13M2513631 appears on the Artspira app screen.
- 14How to use the memory function to save embroidery patterns
- 15How do I adjust thread tension for embroidering?
- 16Touch panel is malfunctioning.
- 17How do I attach or remove the embroidery frame ?
- 18How do I remove or attach the presser foot ?
- 19How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 20How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 21How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 22How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 23How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 24How do I retrieve embroidery patterns saved in the machine's memory or a USB flash drive?
- 25How to find the security information (SSID and network key) for your home network
- 26How do I thread the machine (Threading the upper thread)?
- 27Data cannot be saved to the machine
- 28The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 29The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 30How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 31How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 32How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 33How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 34"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 35Data cannot be saved to a USB flash drive
- 36How to connect your machine and transfer data to Artspira
- 37The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 38"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 39Fabric puckers
- 40The machine does not make stitches
- 41Tips for sewing an even seam allowance
- 42"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD. What does it mean?
- 43How do I set the bobbin?
- 44How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 45How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 46"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 47After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 48M4341001 appears on the Artspira app screen.
- 49M3124301 appears on the Artspira app screen.
- 50Tangled thread on wrong side of fabric