FAQs & Troubleshooting
Latest |
93 Results
- 130/08/2024List of Error Messages for Artspira app (M#######/E#####)
- 212/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 328/06/2024"Preventive maintenance is recommended." ppears on the LCD.
- 412/03/2024Stitches are skipped
- 529/02/2024Introducing the Brother Artspira application
- 622/02/2024Fabric puckers
- 706/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 802/02/2024How to connect your machine and transfer data to Artspira
- 902/02/2024How to set up the wireless network connection with the wizard on the machine
- 1015/01/2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 1111/12/2023E92001 appears on the Artspira app screen.
- 1228/08/2023E96001 appears on the Artspira app screen.
- 1328/08/2023M5613201 appears on the Artspira app screen.
- 1428/08/2023M5612301 appears on the Artspira app screen.
- 1528/08/2023M4345001 appears on the Artspira app screen.
- 1631/07/2023How do I adjust thread tension for embroidering?
- 1731/07/2023How do I hoop the fabric in the embroidery frame?
- 1831/07/2023"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 1931/07/2023How do I attach or remove the embroidery frame ?
- 2031/07/2023How do I change the needle ?
- 2131/07/2023"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 2223/06/2023M1332002 appears on the Artspira app screen.
- 2302/05/2023Where do I put the oil in my machine?
- 2403/04/2023How do I remove or attach the Embroidery foot ?
- 2503/04/2023How do I attach or remove the Embroidery Unit?
- 2603/04/2023How do I remove or attach the presser foot ?
- 2703/04/2023How do I thread the machine (Threading the upper thread)?
- 2803/04/2023How do I wind the bobbin?
- 2903/04/2023"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 3006/03/2023How do I set the bobbin ?
- 3117/02/2023How do I adjust the sensitivity of the operation keys?
- 3214/02/2023How do I clean the race?
- 3325/01/2023"USB media error" message appears on the LCD. What does it mean?
- 3424/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 3524/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 3618/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 3726/09/2022Tutorial videos on how to use the machine [Video instructions]
- 3826/09/2022Data cannot be saved to a USB flash drive
- 3926/09/2022Data cannot be saved to the machine
- 4026/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 4126/09/2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 4226/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 4326/09/2022Multiple data cannot be transferred to the machine at once
- 4426/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 4526/09/2022There is no machine that can be transferred
- 4626/09/2022How to link accounts
- 4726/09/2022How to change the displayed language
- 4826/09/2022How to stop "Send usage information to help improve Brother products and services"
- 4926/09/2022How to unsubscribe from Artspira
- 5026/09/2022How to obtain and input PIN of machine