FAQs & Troubleshooting
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147 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to embroider an appliqué pattern [Video instructions]
- 3How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 4Using the embroidery needle plate cover
- 5How do I Play the Tutorial Video?
- 6How do I hoop the fabric in the embroidery frame?
- 7How to use the Multi-purpose Screwdriver.
- 8How do I Play the MPEG-4 (MP4) Videos?
- 9How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 10The App shows the message "No Supported Machines Found".
- 11How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 12The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 13Data cannot be saved to a USB flash drive
- 14The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 15How do I adjust thread tension for embroidering?
- 16Data cannot be saved to the machine
- 17How do I attach or remove the Embroidery Unit?
- 18The pattern transferred from the Artspira app does not appear on the screen of the machine
- 19The App shows the message "The embroidery frame cannot be detected."
- 20Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 21The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 22"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 23How do I clean the race?
- 24Data cannot be transferred even though the machine number has been input. (M5622201)
- 25Introducing Brother My Design Snap application
- 26The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 27Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 28The App shows the message "The calibration sheet cannot be detected."
- 29Bobbin thread breaks
- 30Embroidery pattern does not sew out correctly.
- 31Introducing Brother My Stitch Monitor application
- 32"Preventive maintenance is recommended" appears on the LCD.
- 33The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 34The App shows the message "Embroidery positioning sticker not found".
- 35"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 36Introducing the Brother Artspira application
- 37What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 38What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 39The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 40The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 41How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 42Where do I put the oil in my machine?
- 43Embroidery
- 44How to stop "Send usage information to help improve Brother products and services"
- 45About the contents and data treated by Artspira app
- 46List of Error messages for My Design Snap
- 47"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 48How do I retrieve the embroidery pattern from the machine’s memory?
- 49How do I set the bobbin ?
- 50I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)