FAQs & Troubleshooting
Latest |
70 Results
- 123/09/2020How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 210/04/2018How to set up the cap frame. [Video instructions]
- 310/04/2018How to set up the cap frame driver. [Video instructions]
- 409/05/2017How do I thread the machine? (Threading the upper thread)
- 516/02/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 629/07/2016When thread got tangled
- 729/07/2016Stabilizers (Backing)
- 819/10/2015Why does the upper thread keep breaking?
- 919/10/2015Maintenance (Oiling the machine)
- 1019/10/2015Maintenance (Cleaning the bobbin case)
- 1119/10/2015How do I install the bobbin wound with thread
- 1216/10/2015Place a spool of thread on a spool pin
- 1316/10/2015Embroidery
- 1416/10/2015Hooping the Fabric
- 1510/08/2015Fabric/stabilizer compatibility chart
- 1616/06/2014How do I thread the needle. [Video instructions]
- 1716/06/2014How do I thread my machine (Threading the upper thread). [Video instructions]
- 1824/01/2014What is the Switch Spool function and how do I use it?
- 1924/01/2014When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 2020/06/2008I tried to update the machine with USB media and pushed "USB HOST". But the screen didn't change for more than 5 minutes and I still can't upgrade it.
- 2107/03/2008There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 2212/12/2007"Preventive maintenance is recommended" appears on the LCD.
- 2306/11/2007"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 2406/11/2007"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 2506/11/2007"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 2606/11/2007"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 2706/11/2007"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 2806/11/2007"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 2906/11/2007"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 3006/11/2007"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 3106/11/2007"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 3206/11/2007"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 3301/11/2007"Needle threader error." message appearing on the LCD.
- 3401/11/2007"Check if thread is broken." message appearing on the LCD.
- 3501/02/2007Why does my thread keep jamming?
- 3601/02/2007Why won't the tension set on my sewing machine?
- 3701/02/2007Why is the outline sewing off the pattern?
- 3801/02/2007Why does the needle keep breaking?
- 3901/02/2007Why won't the machine pick up the bobbin thread?
- 4001/02/2007Recommendation accessories
- 4125/07/2006Why cannot the needle threader be used?
- 4225/07/2006Fabric and Thread
- 4318/07/2006How do I create a space between characters?
- 4428/06/2006"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 4528/06/2006"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 4628/06/2006"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 4728/06/2006"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 4828/06/2006"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 4928/06/2006"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 5028/06/2006"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?