FAQs & Troubleshooting
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70 Results
- 1How to set up the cap frame. [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3How do I thread my machine (Threading the upper thread). [Video instructions]
- 4How do I thread the needle. [Video instructions]
- 5When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 6There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 7"Preventive maintenance is recommended" appears on the LCD.
- 8"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 9Place a spool of thread on a spool pin
- 10"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 11"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 12Stabilizers (Backing)
- 13How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 14What is the Switch Spool function and how do I use it?
- 15"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 16"Check if thread is broken." message appearing on the LCD.
- 17Why won't the tension set on my sewing machine?
- 18How do I thread the machine? (Threading the upper thread)
- 19Embroidery
- 20Fabric and Thread
- 21"Needle threader error." message appearing on the LCD.
- 22"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 23When thread got tangled
- 24How do I install the bobbin wound with thread
- 25How do I confirm Windows®98SE?
- 26"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 27"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 28"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 29"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 30"Needle bar case position error." message appearing on the LCD. What does it mean and how do I clear it?
- 31Recommendation accessories
- 32Fabric/stabilizer compatibility chart
- 33Hooping the Fabric
- 34Maintenance (Cleaning the bobbin case)
- 35"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 36"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 37"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 39"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 40"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 41"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 42"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 44Why cannot the needle threader be used?
- 45Why does the upper thread keep breaking?
- 46When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 47Maintenance (Oiling the machine)
- 48How do I create a space between characters?
- 49"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 50"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?