FAQs & Troubleshooting
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184 Results
- 1Refill Ink
- 2(Video) Load A4/Letter papers
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Other Problems
- 5Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 6The printer status is Offline or Paused.
- 7Printer Jam or Paper Jam
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Load Envelopes
- 10Document Jam
- 11(Video) Set up your Brother machine
- 12Cannot Print XX or Print Unable XX
- 13Install the Brother iPrint&Scan application (for mobile device)
- 14Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 15How to identify your Operating System (OS).
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17(Video) Fill the ink tanks
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19(Video) How to Email Print
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21Improve poor print quality.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Brother iPrint&Scan cannot find my Brother machine (macOS)
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 27Ink Low
- 28Change the Print Options to Improve Your Print Results
- 29Check the Print Quality
- 30My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 31Set up your Brother machine on a wireless network (Windows/macOS)
- 32I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 33Load Documents in the Automatic Document Feeder (ADF)
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35Clean the Paper Pick-up Rollers
- 36Reset Your Machine
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 39Print using only the black ink tank when the Color tanks have run out.
- 40Add your Brother machine with AirPrint (macOS)
- 41I cannot print on a wireless (Wi-Fi) network (Mac)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43What is Brother iPrint&Scan?
- 44I cannot print full-page photos or images using Email Print.
- 45"Offline" appears on the Status Monitor. (Windows)
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Reduce Printing Noise
- 48Change the printer driver settings (Windows)
- 49Clean the Print Head from Your Brother Machine
- 50Can third party ink be used to refill the ink tanks?