FAQs & Troubleshooting
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236 Results
- 1(Video) Load A4/Letter paper
- 2Paper Jam
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 7(Video) Fill the ink tanks
- 8How to identify your Operating System (OS).
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11The printer status is Offline or Paused.
- 12Set up a Brother machine and your mobile device on a wireless network
- 13What is Brother iPrint&Scan?
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15Load envelopes
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20(Video) Unpack your Brother machine
- 21Ink Low
- 22Print as a Poster (Windows®)
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24Print using only the black ink tank when the Color tanks have run out.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Connect telephone line and power cords
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30"Offline" appears on the Status Monitor.
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Unable to Print XX
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Refill Ink
- 35Set up your Brother machine on a wireless network.
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38Low Temperature
- 39Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42Check the remaining ink or toner level (Linux)
- 43Check the Print Alignment from Your Brother Machine
- 44(Video) Set up your Brother machine
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46Document Jam
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49Loading paper in the manual feed slot.
- 50Ink Absorber NearFull / InkBox NearFull / Absorber NearFull