FAQs & Troubleshooting
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177 Results
- 1(Video) Load A4/Letter papers
- 2The printer status is Offline or Paused.
- 3Change the printer driver settings (Windows)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6What is the recommended paper?
- 7Install the Brother iPrint&Scan application (for mobile device)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Cannot Print XX or Print Unable XX
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11(Video) Fill the ink tanks
- 12(Video) How to Email Print
- 13Other Problems
- 14(Video) Set up your Brother machine
- 15(Video) Load Envelopes
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Change the Print Options to Improve Your Print Results
- 18What is Brother iPrint&Scan?
- 19Print using only the black ink tank when the Color tanks have run out.
- 20Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 21I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23Sleep
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26Check the Print Alignment from Your Brother Machine
- 27Load Documents on the Scanner Glass
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29How to identify your Operating System (OS).
- 30Access Web Based Management
- 31Delete print jobs from the print queue.
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Load Paper in the Manual Feed Slot
- 34Refill Ink
- 35Check ink level, then press [OK]
- 36Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 37Low Temperature
- 38When I print photos, the color quality is not good.
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40Printer Jam or Paper Jam
- 41I cannot print full-page photos or images using Email Print.
- 42I cannot print on a wireless (Wi-Fi) network (Mac)
- 43Check the Print Quality
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Printing/ Scanning with a mobile device
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48Reduce Printing Noise
- 49(Video) When I print photos, the color quality is not good.
- 50Can third party ink be used to refill the ink tanks?