FAQs & Troubleshooting
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179 Results
- 1(Video) Load A4/Letter papers
- 2Install the Brother iPrint&Scan application (for mobile device)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4What is the recommended paper?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Set up your Brother machine
- 7The printer status is Offline or Paused.
- 8Printer Jam or Paper Jam
- 9Check the Print Alignment from Your Brother Machine
- 10Protect your Brother machine against unauthorised access over the network
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Other Problems
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16What is Brother iPrint&Scan?
- 17Refill Ink
- 18Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 19(Video) How to Email Print
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21(Video) Fill the ink tanks
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 24Check the Print Quality
- 25One or more of my colors are not printing (blank).
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27Brother iPrint&Scan cannot find my Brother machine (macOS)
- 28Cannot Print XX or Print Unable XX
- 29I cannot print on a wireless (Wi-Fi) network (Mac)
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31How to identify your Operating System (OS).
- 32Clean the Print Head from Your Brother Machine
- 33Reset Your Machine
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Reduce Printing Noise
- 36Improve poor print quality.
- 37Cannot print after a Windows 10 update (June 2020)
- 38The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40High Temperature
- 41Print using only the black ink tank when the Color tanks have run out.
- 42Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 43Access Web Based Management
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Sleep
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 49I cannot scan via network.
- 50Ink Low