FAQs & Troubleshooting
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227 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Connect telephone line and power cords
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6(Video) Fill the ink tanks
- 7(Video) Unpack your Brother machine
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 11Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Delete print jobs from the print queue.
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22Scan multiple pages into one file instead of each scan being saved as a separate file.
- 23Paper Jam
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 26Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Loading paper in the manual feed slot.
- 29Set up a Brother machine and your mobile device on a wireless network
- 30Cover is Open
- 31Printing is slow or printed images are too dark (Windows)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Load Documents on the Scanner Glass
- 34Print as a Poster (Windows®)
- 35"Offline" appears on the Status Monitor.
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37The printer status is Offline or Paused.
- 38Ink Low
- 39Refill Ink
- 40What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 41Check the Print Quality
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43How to identify your Operating System (OS).
- 44Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 45Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 46What is the recommended paper?
- 47Print the Network Configuration Report
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49(Video) Set up your Brother machine
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?