FAQs & Troubleshooting
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Latest |
198 Results
- 101/07/2025(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 201/07/2025(Video) One or more of my colors are not printing (blank).
- 301/07/2025(Video) Check the Print Quality
- 401/07/2025(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 501/07/2025(Video) Clean the Paper Pick-up Rollers
- 601/07/2025(Video) Clean the Print Head from Your Brother Machine
- 701/07/2025(Video) Paper is Jammed Inside the Machine
- 801/07/2025(Video) Check the ink level and then press [Stop]
- 901/07/2025(Video) Update the Driver or Firmware for your Brother machine
- 1001/07/2025(Video) Reset Your Brother Machine
- 1101/07/2025(Video) Load Paper in the Manual Feed Slot
- 1201/07/2025(Video) Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1301/07/2025(Video) Set up your Brother machine on a wireless network (Windows/macOS)
- 1402/06/2025(Video) Improve poor print quality.
- 1528/05/2025Set up your Brother machine on a wireless network (Windows/macOS)
- 1628/05/2025I cannot install the Brother software (Mac)
- 1730/04/2025I cannot set up my machine using Brother Mobile Connect app. (Android™)
- 1816/04/2025I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 1916/04/2025I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 2016/04/2025Brother iPrint&Scan cannot find my Brother machine (macOS)
- 2116/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 2216/04/2025Access Web Based Management
- 2316/04/2025I cannot scan via network.
- 2415/04/2025Check the Serial Number
- 2511/03/2025What is the default password for my Brother machine?
- 2605/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2713/12/2024How to identify your Operating System (OS).
- 2812/12/2024(Video) How to Email Print Using iPrint&Scan for Windows/Mac
- 2928/11/2024I cannot install the printer driver or print in Windows 11.
- 3024/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3115/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 3203/10/2024Check the firmware version.
- 3304/07/2024Update the Driver or Firmware for your Brother machine
- 3427/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 3505/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 3622/05/2024(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 3722/05/2024(Video) When I print photos, the color quality is not good.
- 3801/03/2024Print the Network Configuration Report
- 3901/03/2024Configure Network Settings Using the Control Panel
- 4001/03/2024Other Problems
- 4101/03/2024Change the Print Options to Improve Your Print Results
- 4201/03/2024Check the Print Alignment from Your Brother Machine
- 4301/03/2024Check the Print Quality
- 4401/03/2024Clean the Base Pad
- 4501/03/2024Load Documents on the Scanner Glass
- 4601/03/2024Scan to an Editable Text File Using OCR
- 4701/03/2024Set the Machine to Power Off Automatically
- 4801/03/2024Copy an ID Card
- 4901/03/2024Reduce Printing Noise
- 5001/03/2024Print the WLAN Report