FAQs & Troubleshooting
![]() |
Popular |
181 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Check the Print Quality
- 4Printer Jam or Paper Jam
- 5Install the Brother iPrint&Scan application (for mobile device)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Paper is Jammed Inside the Machine
- 10Other Problems
- 11(Video) Fill the ink tanks
- 12(Video) How to Email Print
- 13Refill Ink
- 14(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 15Check the ink level and then press [Stop]
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18How to identify your Operating System (OS).
- 19The printer status is Offline or Paused.
- 20Reset Your Machine
- 21Clean the Print Head from Your Brother Machine
- 22Error and Maintenance LED Indications
- 23Load Paper in the Manual Feed Slot
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 26I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 27What is Brother iPrint&Scan?
- 28Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 29(Video) Set up your Brother machine
- 30Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33I cannot print on a wireless (Wi-Fi) network (Mac)
- 34Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 35No Paper / No Paper Fed
- 36(Video) Load Envelopes
- 37Improve poor print quality.
- 38Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 39The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41What is the default password for my Brother machine?
- 42Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 43(Video) Change the Copy Shortcut button settings
- 44Set up your Brother machine on a wireless network (Windows/macOS)
- 45Change the printer driver settings (Windows)
- 46Print Unable XX
- 47What driver package format is supported by my Linux distribution?
- 48Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 49One or more of my colors are not printing (blank).
- 50Set the Machine to Power Off Automatically