FAQs & Troubleshooting
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181 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter papers
- 3Check the Print Quality
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Printer Jam or Paper Jam
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8Install the Brother iPrint&Scan application (for mobile device)
- 9(Video) Fill the ink tanks
- 10Refill Ink
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12Check the ink level and then press [Stop]
- 13Paper is Jammed Inside the Machine
- 14Wireless setup is requesting a WPS PIN to complete the setup
- 15(Video) How to Email Print
- 16No Paper / No Paper Fed
- 17The printer status is Offline or Paused.
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19(Video) Set up your Brother machine
- 20(Video) Load Envelopes
- 21How to identify your Operating System (OS).
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Other Problems
- 24What is Brother iPrint&Scan?
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26Reset Your Machine
- 27(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Error and Maintenance LED Indications
- 30Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Clean the Print Head from Your Brother Machine
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35I cannot print on a wireless (Wi-Fi) network (Mac)
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 38The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 39What driver package format is supported by my Linux distribution?
- 40Improve poor print quality.
- 41Set up your Brother machine on a wireless network (Windows/macOS)
- 42Check the Print Alignment from Your Brother Machine
- 43Load Paper in the Manual Feed Slot
- 44Change the Print Options to Improve Your Print Results
- 45(Video) Copy an ID Card
- 46Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 47One or more of my colors are not printing (blank).
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49(Video) Change the Copy Shortcut button settings
- 50Access Web Based Management