FAQs & Troubleshooting
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171 Results
- 1The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2(Video) Load A4/Letter paper
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Unpack your Brother machine
- 8Clean the Print Head from Your Brother Machine
- 9(Video) Connect telephone line and power cords
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11Refill Ink
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13(Video) Set up your Brother machine
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Print using only the black ink tank when the Color tanks have run out.
- 16Load envelopes
- 17One or more of my colors are not printing (blank).
- 18Print as a Poster (Windows®)
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 23Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 24Ink Low
- 25Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 26I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 27Change the Print Setting Options When Having Printing Problems
- 28Load Documents on the Scanner Glass
- 29(Video) Fill the ink tanks
- 30Loading paper in the manual feed slot.
- 31Unable to Print XX
- 32Can third party ink be used to refill the ink tanks?
- 33Paper Jam
- 34Copy an ID Card
- 35The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 36"Offline" appears on the Status Monitor.
- 37Ink Box Full / InkBox Full
- 38Unable to Scan / Scan Unable
- 39Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 40Cover is Open
- 41Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 44Cannot print after a Windows 10 update (June 2020)
- 45Printing is slow or printed images are too dark (Windows)
- 46(Video) Update the Driver or Firmware for your Brother machine
- 47Check the Print Alignment from Your Brother Machine
- 48Scan to Email Attachment
- 49Open the Status Monitor
- 50I cannot find some option in the Printing preferences. (For Windows)