FAQs & Troubleshooting
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132 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Fill the ink tanks
- 4Other Problems
- 5Printer Jam or Paper Jam
- 6Reset Your Machine
- 7Refill Ink
- 8Check the ink level and then press [Stop]
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Paper is Jammed Inside the Machine
- 11(Video) Set up your Brother machine
- 12Error and Maintenance LED Indications
- 13(Video) Load Envelopes
- 14The printer status is Offline or Paused.
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17What driver package format is supported by my Linux distribution?
- 18Change the Print Options to Improve Your Print Results
- 19How to identify your Operating System (OS).
- 20One or more of my colors are not printing (blank).
- 21Load Documents on the Scanner Glass
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23What is the recommended paper?
- 24Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26(Video) Change the Copy Shortcut button settings
- 27Check the Print Quality
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Load Paper in the Manual Feed Slot
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Change the printer driver settings (Windows)
- 33Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 34Check the Print Alignment from Your Brother Machine
- 35Delete print jobs from the print queue.
- 36Print Unable XX
- 37No Paper / No Paper Fed
- 38Paper Size Mismatch / Wrong paper size
- 39Reduce Printing Noise
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 42"Offline" appears on the Status Monitor. (Windows)
- 43(Video) Copy an ID Card
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46Unable to Scan
- 47(Video) When I print photos, the color quality is not good.
- 48Improve poor print quality.
- 49Can third party ink be used to refill the ink tanks?
- 50Check the Serial Number