FAQs & Troubleshooting
 |
Popular |
242 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Improve poor print quality.
- 3Paper Jam
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5No Paper Fed
- 6Replace Ink
- 7I cannot print using my Brother machine on a wireless network (Windows)
- 8What is Brother iPrint&Scan?
- 9Set up your Brother machine on a wireless network.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I still receive the error message "Paper Jam" after I removed the jammed paper.
- 12"Offline" appears on the Status Monitor.
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 18How to identify your Operating System (OS).
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20One or more of my colors are not printing (blank).
- 21Where is the USB port on the machine?
- 22What driver package format is supported by my Linux distribution?
- 23When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 24Load paper in the paper tray
- 25Printing/ Scanning with a mobile device
- 26Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28The printer status is Offline or Paused.
- 29Ink Low
- 30Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 31Unable to Print 7X
- 32Change the printer driver settings (Windows/macOS)
- 33Cannot Detect
- 34The scanner cover support has come off. (With Video Instructions)
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37How do I know which side up my photo paper should be in the tray?
- 38Reset the network settings to the factory default.
- 39Load envelopes
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 44Cannot Detect Ink Volume
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 47Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 48Ink Absorber Full
- 49Low Temperature
- 50Cover is Open
