FAQs & Troubleshooting
Popular |
274 Results
- 1How do I know which side up my photo paper should be in the tray?
- 2Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7How to identify your Operating System (OS).
- 8Scan and save a document in PDF format (Scan to File)
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Discover the MAC address of the Brother network card
- 14I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 15The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 16Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18Is my Brother machine compatible with Windows Vista?
- 19I'm using Macintosh. What is the PreScan option used for?
- 20What driver package format is supported by my Linux distribution?
- 21I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 22Print using only the black ink cartridge when the Color cartridges have run out.
- 23Replace Ink
- 24When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Scan from the Brother iPrint&Scan application using Windows Phone.
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 30Can I use AirPrint with my Brother machine?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Change the printer driver settings (Windows/macOS)
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 35When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 38Print the Network Configuration List
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Delete print jobs from the print queue.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 44A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46Locate files scanned with ControlCenter2 (For Macintosh)
- 47The printer status is Offline or Paused.
- 48I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 49I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 50Where can I get FaceFilter Studio and what can I do with this application?