FAQs & Troubleshooting
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Popular |
54 Results
- 1How do I eliminate the margin from the start or end of my label when printing?
- 2How can I change the text settings line by line?
- 3What iOS mobile application can I use?
- 4How to identify your Operating System (OS) for Windows or Mac
- 5Where can I download the latest P-touch Editor for Mac?
- 6Where can I find my Brother printer's serial number?
- 7I cannot print via Bluetooth® (for Windows)
- 8When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 9I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 10How to identify the printer's firmware version
- 11How do I print vertically?
- 12I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 13Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 14What Android™ mobile application can I use?
- 15The screen ‘locks’, or the printer does not respond normally.
- 16How do I initialize and clear the printer to factory default settings?
- 17Why doesn't my printer turn on when the Power key is pressed?
- 18How to open the Devices and Printers window
- 19Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 20How do I uninstall the printer driver?
- 21I connected multiple printers of the same model to one computer but can only print from one of them.
- 22How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 23I can no longer print from my computer, even though I was able to print previously.
- 24The printed label contains blank horizontal lines.
- 25How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 26How do I print multiple lines and how many lines can I print?
- 27How do I change the size of characters?
- 28How do I change the label length?
- 29Printing is not possible. (USB connection)
- 30How to install Brother software on a computer not connected to the Internet
- 31Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 32How do I connect the printer to my computer using a USB cable?
- 33The text cannot be printed as specified.
- 34I cannot read the display clearly (the screen is too light or dark).
- 35How do I create a small label?
- 36How do I change the style to italics?
- 37How do I change the Language setting of the printer?
- 38How do I type accented characters?
- 39How to use Numbering function
- 40How do I type symbols?
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42The label is not printed even though I pressed the print key.
- 43I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 44Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 45How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 46I cannot install the printer driver or print in Windows 11.
- 47Can my printer use TZ/TZe tapes?
- 48How do I connect the printer to my mobile device via Bluetooth®?
- 49The tape got jammed or stuck in the printer.
- 50The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
