FAQs & Troubleshooting
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110 Results
- 1Card Jam
- 2Do not insert card
- 3What is Brother iPrint&Scan?
- 4Can not scan a long document.
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Configuring frequently-used scan settings on your computer.
- 7Replace Pad
- 8The document was not fed.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Replace Parts
- 11My Brother machine doesn't feed a card for scanning.
- 12Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 13Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 14I cannot start ControlCenter.
- 15Easy Scan to E-mail
- 16Other Error (Other Error)
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18Shortcuts Full
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20The scan speed is too slow.
- 21How to identify your Operating System (OS).
- 22Can I print from or scan to Android™ Smartphone?
- 23Document Jam
- 24What driver package format is supported by my Linux distribution?
- 25Server Time out
- 26Load Documents
- 27How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 28Cannot delete a Card Scan shortcut.
- 29Address Book Full
- 30Hub is Unusable (Other Error)
- 31OCR does not work.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Paper suitable for scanning
- 34Cover is Open
- 35Authenticate Err
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Unusable Device (Other Error)
- 38Replace Roller
- 39"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Changing scan settings in ControlCenter.
- 42Cannot Delete
- 43The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 44TWAIN errors appear when starting to scan. (Macintosh)
- 45Registration Failed (Shortcut)
- 46Sending Error (Scan to FTP)
- 47The LCD displays an error code when I use Web icon (Brother Web Connect).
- 48What is Brother Web Connect?
- 49Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 50Unable to Scan XX