FAQs & Troubleshooting
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85 Results
- 1How do I transfer label or slip templates?
- 2The tape does not cut well.
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5How do I clear the display?
- 6How do I adjust the tape margin?
- 7How do I type an uppercase letter?
- 8Where can I find my Brother printer's serial number?
- 9How do I transfer label templates with P-touch Transfer Express?
- 10What type of barcodes can be printed with the P-touch machine?
- 11How do I calibrate a label length?
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13How do I change the label length?
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16How to open the Devices and Printers window
- 17How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18How do I make a label with a barcode?
- 19How do I create multiple blocks?
- 20Can my printer use TZ/TZe tapes?
- 21How to identify your Operating System (OS) for Windows or Mac
- 22Why does my machine display "CUTTER ERROR!"? What should I do?
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 25The top and base layers of the laminated tape are misaligned.
- 26How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 27How to enter the Transfer mode
- 28How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 29How do I reset the machine to the default settings?
- 30The tape got jammed or stuck in the printer.
- 31Can I directly operate my printer from a self-developed application software and print a label?
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39How do I uninstall the printer driver?
- 40How can I print multiple copies of a label?
- 41How to delete the registry information and files related to the printer driver
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45The printed label contains blank horizontal lines.
- 46How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 47I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 48The fabric tape became detached after washing.
- 49(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)