FAQs & Troubleshooting
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90 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I type an uppercase letter?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How do I add a new line?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11How do I change the size of the characters?
- 12Where can I find my Brother printer's serial number?
- 13Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 14How to open the Devices and Printers window
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18The fabric tape became detached after washing.
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20When I try to use the database function, an application error occurs.
- 21How do I clear the display?
- 22How do I create name badges by joining "First Name" and "Last Name" fields together?
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24How do I uninstall the printer driver?
- 25I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 26How to delete the registry information and files related to the printer driver
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28How do I reset the machine to the default settings?
- 29The label is not cut automatically. Why?
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31Can my printer use TZ/TZe tapes?
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 34How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 35(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 38How do I type symbols?
- 39The tape got jammed or stuck in the printer.
- 40How to identify your Operating System (OS) for Windows or Mac
- 41How do I type accented characters?
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43Can I directly operate my printer from a self-developed application software and print a label?
- 44The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 45How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 46I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 49Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)