FAQs & Troubleshooting
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153 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I connect RJ printer to my computer?
- 3How do I connect the printer to my computer via Wi-Fi®?
- 4How do I transfer label or slip templates?
- 5How can I connect my printer wirelessly?
- 6When I print a long label or many labels continuously, printing suddenly stops.
- 7What Android™ mobile application can I use?
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9How to install the rechargeable Li-ion Battery
- 10How do I reset network setting?
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 13How do I install/change the RD roll?
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 18How to connect to an AC power outlet (Optional)
- 19How to delete the registry information and files related to the printer driver
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21Some of the print options in OpenOffice do not work. (Linux®)
- 22Where can I find my Brother printer's serial number?
- 23How to charge the rechargeable Li-ion battery
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25How do I uninstall the printer driver?
- 26Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 27Print free-length labels with the set length (Linux®)
- 28Installing a CA certificate
- 29What iOS mobile application can I use?
- 30Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33Printing is not possible. (USB connection)
- 34Creating a label with OpenOffice (Linux®)
- 35Can I set a different media width when using an OpenOffice template? (Linux®)
- 36Using the Printer Setting Tool (for Windows)
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 38The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 39How to identify your Operating System (OS) for Windows or Mac
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43How can I connect the printer to my mobile device via Wi-Fi®?
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45The paper settings specified from the server computer are not reflected on the client computer.
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 48I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Uninstalling the printer drivers (Linux®)