FAQs & Troubleshooting
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241 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Replace Ink
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13(Video) Load plain Letter/A4 paper
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15What driver package format is supported by my Linux distribution?
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17Improve poor print quality.
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19Reset the network settings to the factory default.
- 20Load envelopes
- 21(Video) Install the ink cartridges
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Load paper in the paper tray #2
- 25(Video) Load envelopes
- 26Paper Jam
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28How to identify your Operating System (OS).
- 29Loading paper in the manual feed slot.
- 30Change the printer driver settings (Windows/macOS)
- 31When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 32"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 33"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35Protect your Brother machine against unauthorised access over the network
- 36(Video) Unpack the machine
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 39Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 40Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 41Cannot print after a Windows 10 update (June 2020)
- 42I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 43The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 44Install the ink cartridges
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 48(Video) Connect the telephone line and power cord
- 49After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 50A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.